Shipping & Returns
Next Working Day (DPD Courier - Tracked) - £8
2 – 5 working days (Royal Mail recorded - Tracked) - £5
5 – 7 working days (Royal Mail Economy - non-tracked) - £3
Europe/Rest of the World
Within 7 days (Royal Mail Airsure – Tracked) - £12
Up to 6 weeks – (Royal Mail Economy – non-tracked) - £5
Should you not receive your order within 21 days please contact us – email@example.com
We are confident in the quality of our products and happily offer a no quibble return policy.
Should you for any reason wish to return your order (or part of your order) please email us within 21 days of purchase stating the following:-
- Your Order Number
- Whether you would like a refund or an exchange - if you wish to exchange please tell us what product, size and colour you would like. If no information is provided we will assume you would like a refund.
Then all you need to do is send the product(s) back to us in their original condition to the following address:-
Rainmann Ltd, Unit C, 690 London Road, West Thurrock, Essex RM20 3LD
Please ensure you enclose your order number so we know it's from you.
We also advise you get a proof of postage and keep this until your return has been processed.
We aim to process returns within seven days of receipt.
Sorry, we cannot offer a refund on postage for returns however do not charge for re-dispatches.